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FIVE TECHNOLOGY TRENDS KEEPING LOCAL BUSINESSES BUSY

  • The technology space in South Africa has been inexorably altered as a result of the pandemic.The way enterprises went about their business is simply not going to cut it anymore.
  • The way enterprises went about their business is simply not going to cut it anymore, with technology playing a significant role in making enterprises more competitive, provided they take the right steps.
  • The first technology trend highlighted by CCITS is the transition from shift from simple personalisation to hyper-personalisation in terms of meeting customer needs.
  • The CCITS specifically points to customers who have grown up in a digital environment and how that segment will dictate which customer-focused enterprises thrive or falter moving forward.